My tracking information has not updated on my order:
All orders are made fresh, so when we print and add your label to the production line you will receive an automatically generated tracking number. The tracking number isn't live yet, but after your order is complete on the production line and shipped, it will begin working. It typically begins updating about 24 hours AFTER the day it ships.
Please be patient with us as we are currently getting a very large amount of orders and producing, packaging, and shipping them all fresh. Typically we get all orders printed within 1-3 business days (this is when you get your auto generated tracking number in your email), and then we typically have that order made fresh and shipped out within 2-6 business days after that depending on the order volume at the time. This is when your tracking number should start working.
Please note business days are Monday - Friday. For example, if you placed an order on a Thursday, and check your tracking number on a Monday, then that would be the second business day. Within 2-6 business days you should see your tracking begin working.
Unlike many products you may purchase, we make ours fresh before shipment. So while it may take a few more days than a typical online order for your product to ship, we assure you that the fresh product process is well worth it! Thank you for the support!
If you still need help with your tracking number not working and it has been more than these estimated timelines, please send us a message here
Please be patient with us as we are currently getting a very large amount of orders and producing, packaging, and shipping them all fresh. Typically we get all orders printed within 1-3 business days (this is when you get your auto generated tracking number in your email), and then we typically have that order made fresh and shipped out within 2-6 business days after that depending on the order volume at the time. This is when your tracking number should start working.
Please note business days are Monday - Friday. For example, if you placed an order on a Thursday, and check your tracking number on a Monday, then that would be the second business day. Within 2-6 business days you should see your tracking begin working.
Unlike many products you may purchase, we make ours fresh before shipment. So while it may take a few more days than a typical online order for your product to ship, we assure you that the fresh product process is well worth it! Thank you for the support!
If you still need help with your tracking number not working and it has been more than these estimated timelines, please send us a message here